To keep your bugs shining their brightest, please do not shower, swim, or sleep in your Goldbugs and keep them away from sunscreens, lotions, and perfumes. If you need to clean your pieces, simply rinse with warm water and a gentle soap. Like our live bug friends, sadly, costume jewelry doesn't live forever! We are happy to repair items within one year of purchase.
Email us with the following information if you have a repair request:
- Proof of purchase (required)
- Name, email, and phone number
- Image(s) of damaged item(s)
- A description of your request
Please note:
- We are unable to process requests for jewelry purchased at a discount.
- If the damage was caused due to neglecting our jewelry care instructions, we will be unable to process your request.
- Final Sale items are final and noted on each product.
Should you have any problems or questions, please email
customerservice@goldbugcollection.com and we would love to help you!
